evv99's Privacy Policy

evv99 collects various types of information to provide its services. Below is a detailed explanation of what data we collect.

1.1 Information You Provide Directly

When you register on our platform or manage your account, you provide the following information yourself:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bangladesh National ID or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket or Upay account number)
• Your preferred language and communication method

1.2 Automatically Collected Information

When you use evv99, our servers automatically collect certain technical information:

• IP address and device type
• Browser name and version
• Access time and date
• Pages visited and time spent on them
• Referral URL (where you came from before reaching our site)
• Cookie and session data

1.3 Information Collected from Third Parties

For identity verification and fraud prevention, evv99 may receive some verification data from trusted third-party services. This information is used solely to ensure the security of your account.

evv99 uses the collected information for the following legitimate purposes:

2.1 Account Management & Service Delivery

• Creating, verifying, and maintaining your account
• Processing transactions — deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Providing and tracking bonuses and promotional offers
• Managing gaming and betting activities
• Providing customer support — via live chat and email

2.2 Security & Compliance

• Ensuring age verification (for users 21 and above only)
• Account security and fraud prevention
• Complying with anti-money laundering (AML) regulations
• Ensuring responsible gaming

2.3 Improvement & Personalisation

• Analysing usage patterns to improve the platform experience
• Personalising content and offers based on your preferences
• Identifying and resolving technical issues

evv99 places the highest importance on protecting your data. We use industry-standard security technologies.

3.1 Technical Security Measures

• SSL Encryption: All data transfers on our site are protected by SSL/TLS encryption
• Data Encryption: Strong encryption technology is used when storing sensitive information
• Firewall Protection: Our servers are protected by modern firewalls
• Secure Payment Gateway: All financial transactions are processed through a secure payment gateway

3.2 Organisational Security Measures

• Only authorised staff can access your personal information
• All staff receive privacy training
• Regular security audits and reviews are conducted

evv99 never sells or rents your personal information to third parties. However, some information may be shared in the following limited circumstances:

4.1 Service Providers

Our technology service providers, payment processors, and other partners may use your information only within the scope of their work. We have strict agreements with them that require them to maintain confidentiality.

4.2 Legal Obligations

We may be legally required to disclose information in response to a law, court order, or request from a regulatory authority. In such cases, we will disclose only the minimum information necessary.

4.3 Business Transfers

If any part of evv99's business is transferred for any reason, the relevant users' information may form part of that transaction. We will notify you in advance if such a change occurs.

4.4 Cookies & Tracking Technologies

We use cookies to improve the experience on our site. Cookies are small files stored in your browser that remember your preferences and improve site functionality. You can disable cookies from your browser settings, though this may limit some site functionality.

evv99 retains your information only for as long as necessary.

5.1 Active Accounts

While your account is active, we retain all your information. This data is necessary for managing your account and delivering services.

5.2 After Account Closure

After an account is closed, some information may be retained for a specified period if:

• Retention is required by legal or regulatory obligations
• A dispute or legal claim remains unresolved
• Records of financial transactions need to be kept

After the specified period, the information is securely deleted or anonymised.

You have the following rights regarding your personal information:

6.1 Right to Access

You can contact us at any time to find out what information we hold about you and how it is being used.

6.2 Right to Correction

If any of your stored information is incorrect, you can request a correction through our customer support team.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may not be deletable due to legal obligations.

6.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. In such cases, we will stop marketing communications immediately.

evv99 is for individuals aged 21 and above only. We never intentionally collect information from minors.

We verify age at registration, and if any user is found to be under 21, their account will be closed immediately and any collected information will be deleted.

If you suspect that a minor is using our platform, please notify our support team immediately.

We understand that your financial information is highly sensitive. evv99 therefore handles payment-related information with special care.

8.1 Supported Payment Methods

We process transactions via bKash, Nagad, Rocket, and Upay. For each of these methods, only the information required to verify the transaction is collected.

8.2 Financial Data Storage Policy

We never collect or store your full payment account credentials (such as a PIN or password). After a transaction is completed, only the information needed for record-keeping is retained.

8.3 Minimum Deposit & Withdrawal

The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500. A complete record of all transactions is kept in your account history.

evv99 may store data on servers outside Bangladesh. In such cases, we ensure that:

• Transferred data is protected in accordance with this privacy policy
• Adequate data protection laws exist in the country where the data is stored
• Strict data protection agreements have been entered into with third-party service providers

If you have any concerns about international data transfers, please contact us directly.

evv99 reserves the right to change this privacy policy at any time. When changes are made:

• The updated policy, along with the revision date, will be published on this page
• Registered users will be notified by email of significant changes
• Continued use of the site after any change will indicate that you have accepted the updated policy

We recommend that you review this page regularly to stay up to date with the latest information.

evv99 places the highest priority on responsible gaming. We use information about your gaming activity for the following purposes:

• Identifying unusual or harmful gaming behaviour
• Proactively providing assistance when needed
• Setting limits or providing self-exclusion options at the player's request

To learn more about responsible gaming, visit our Responsible Gaming page.